One of the most important reasons to do business with Texas Prime Insurance is the assistance we provide when you’ve had a loss. Please feel free to call us at any point in the claim process. We're here to help!

Since you don't have a claim every day, you are likely unfamiliar with some of the terminology or the process involved in settling a claim. Most claims are settled quickly, however there may be additional information the insurance company must request from you in order to process your claim.

Please respond promptly to any communication you receive from the insurance company or our office. This will help speed the claim process. Keep copies of any documents that may be important to settling your claim, such as policy reports, receipts, or notes of conversations.

Insurance companies are in the business of paying claims – and we're in the business of assisting you during this difficult time.